Troubleshooting

In case your phone camera is playing hard to get, here are a few quick tips:

1. Good lighting: Hold the phone in a brighter spot (but not too much glare), which helps the sensor focus faster.
2. A clean phone lens: A smudge-free camera lens reads codes quicker than a dirty one.
3. Distance: Hold the phone approx. 15cm from your product.
4. Ensure QRCode scanning is turned on in your Phone Settings: For iPhone: go to Settings → Camera → Scan QR Codes. Android: use Google Lens or your camera’s Lens/Bixby Vision mode. Remember, hold your phone steady, 15–20cm away, in good light.

Or simply follow these steps

1. Open Control Center: Swipe down from the top-right corner of your iPhone screen.
2. Enter Edit Mode: Touch and hold a blank space in the Control Center until the screen changes, then tap the Add a Control button (or the plus + icon at the top).
3. Find Scan Code: Scroll through the gallery or search for Scan Code, then tap it.
4. Save Changes: Tap anywhere outside the gallery on your screen to exit edit mode.
5. Scan: To open the scanner, simply pull down from the top-right of your phone, open the Control Centre and tap Scan Code.

Or simply follow these steps

1. Open Quick Settings: Swipe down from the top of your screen twice to fully open the Quick Settings panel.
2. Enter Edit Mode: Tap the Edit icon (it looks like a pencil or a small pen).
3. Find QR Code Scanner: Look through the list of tiles or inactive buttons for QR Code Scanner (or Scan QR code).
4. Add the Tile: Touch and hold the QR Code Scanner tile, then drag it up into your active panel area.
5. Save Changes: Tap the back arrow or save button to exit edit mode.
6. Scan: To open each day, swipe down from the top of your screen once or twice to see the Scan Code tile and tap on it to use.